Estimated shipping time in transit
Please Note: Shipping delays should be expected during large sales.
We typically ship packages out on Mondays and Thursdays. Once your package has been shipped out, shipping time in transit in the US is approximately 3-8 days and does not include Sundays. During large sales, and especially during the Holiday season, shipping can be delayed by up to 2 weeks.
Please allow 2-3 weeks for shipping and handling.
Product returns & refunds policy
Digital Products:
All digital products are non-refundable and non-exchangeable. Please review the audio sample of the digital product, on the product page, before completing your purchase.
Online Courses:
All Online Courses are non-refundable.
Physical Product Return:
If you are unsatisfied for any reason with your physical product purchase, please contact us within 30 days of purchase to return an item.
Pack the item/s to be returned securely in a box or padded envelope. We are not responsible for packages sent to us that are lost or damaged during return shipment.
The purchase price of the returned product/s will be refunded by the original method of payment used.
Refunds will be issued in the same manner in which the item or items were paid for and can take up to 5-7 business days to appear on your statement depending on the banking institution. You will receive an email from our store once your refund has been processed.
Damaged Item:
If you received your order damaged, please Contact Us within 7 days of delivery receipt to file a claim and to receive a replacement item. After 7 days of delivery, a damaged shipping claim cannot be made.
Wrong Item Received:
If you received an incorrect item or incomplete order, our sincere apologies. Every order is important to us, so please contact us immediately for a return shipping label and we will then ship your originally ordered item out right away. After 7 days of delivery, a wrong item shipping claim cannot be made.
For damaged or incorrect orders, please Contact Us.
Your satisfaction is very important to us. If you are not completely happy with your product please call us at 360-775-9489 or email us with your Order Number and Full Name within 30 days of purchase and we will be happy to refund or exchange your purchase.
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